On all standard deliveries, we aim to ship your item within 3-5 working days, delivery times will depend on destination, but the aim is for you to have your new light within 10 days of ordering. You will be notified via email once your item has been shipped. Some of the larger items require more careful packaging and a different courier and may take bit longer to get to you.
Upcycled Lighting Co does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location (e.g. shed, garage, with a neighbour) we cannot accept responsibility if you fail to receive your parcel.
Where possible we try to do our bit for the environment, this means where possible we used recycled packaging or products that are eco friendly.
We currently only ship within the UK and Europe however if you are from outside of these areas and send us an email and we can arrange a shipping quote.
Easy Returns & Exchanges
We hope that you love your new light, however refunds and exchanges can be requested within 14 days of you receiving your goods. Please email firstname.lastname@example.org for a returns form and code. The cost of returns shipping is at the customers expense.
All items must be returned with a valid returns code and must be in pristine condition with original packaging. Once the goods have been received a refund will be made.
Custom ordered items are non refundable.
All lights come with a 1 year guarentee from date of purchase. Please keep your receipt as proof of purchase. All postage costs to and from UpCycled Lighting will be at the customers expense.
All of our lights are made using electical parts made in either the UK or Europe and are all CE approved.
All of our lamps are PAT tested when they are made and are made using CE approved parts.
For all ceiling lights we recommend that you get a qualified electician to intall them.
Recycling your old electricals is easy!
Recycle your electrical and electronic devices free at your local recycling centre. To find your nearest centre, visit the Recycle More website and type in your postcode.
Unwanted electrical equipment is the UK’s fastest growing type of waste.
Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health.
We’re proud to support your local authority in providing local recycling facilities for electrical equipment.
To remind you that old electrical equipment can be recycled, it is now marked with the crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with this symbol) in your bin.